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Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.SCHEDULE: Tues- Sat, 9a-5pJoin our dedicated Human Services team as a Residential Rehab Coordinator in our Residential Program serving adult behavioral health clients. Play an essential role in enabling clients to live as actively and independently as possible!! In a residential group home shared by these adults, the Residential Coordinator and other residential staff support them to reach their individual service plan goals (ISPs), acquire daily living skills and to move toward independence They also receive care in management of their psychiatric symptoms, physical health, and improve their quality of life! As a Residential Rehab Coordinator:<ul><li>Advocate for client caseload</li><li>Develop, implement, and monitor treatment plans</li><li>Oversee medication management</li><li>Fiscal management of funds</li><li>Serve as primary liaison for service providers, family, and guardians</li><li>Utilize an electronic health record system for client notes</li><li>Additionally perform a variety of administrative/communication and reporting functions</li><li>Enter notes into Avatar; review other residential staff notes, entered in Avatar for clarity and accuracy.</li><li>Navigate computer programs (may do med sheets, doctor visit forms).</li><li>Report any incidents to Site Manager and other are providers ensuring confidentiality </li></ul>Education:<ul><li>HS diploma and 1 or more year of field related experience. Additional education in a health care related field towards AS or BA preferred. </li></ul>Required:<ul><li>Excellent communication and writing skills</li><li>Time management and ability to organize multiple priorities</li><li>Ability to remain calm and de-escalate stressful situations</li><li>Good judgment and ability to problem solve</li><li>Dependability and flexibility</li><li>Ability to promote a teamwork environment and serve as a role model to other staff</li><li>Ability to form therapeutic relationships with challenging clients</li><li>Computer proficiency and ability to learn to use an electronic health record system</li><li>Must have a valid driver’s license, safe driving record, and access to a personal vehicle</li></ul> We offer training and growth opportunities as well as a competitive salary and benefits!Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.Salary Range$22—$22 USDAspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Aspire Health Alliance

Residential Rehab Coordinator, $22.00  Days

Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.SCHEDULE: Sun, Mon, Thurs, 9a-5p and Tues, Noon-8p and Wed, Noon-8pJoin our dedicated Human Services team as a Residential Rehab Coordinator in our Residential Program serving adult behavioral health clients. Play an essential role in enabling clients to live as actively and independently as possible!! In a residential group home shared by these adults, the Residential Coordinator and other residential staff support them to reach their individual service plan goals (ISPs), acquire daily living skills and to move toward independence They also receive care in management of their psychiatric symptoms, physical health, and improve their quality of life! As a Residential Rehab Coordinator:<ul><li>Advocate for client caseload</li><li>Develop, implement, and monitor treatment plans</li><li>Oversee medication management</li><li>Fiscal management of funds</li><li>Serve as primary liaison for service providers, family, and guardians</li><li>Utilize an electronic health record system for client notes</li><li>Additionally perform a variety of administrative/communication and reporting functions</li><li>Enter notes into Avatar; review other residential staff notes, entered in Avatar for clarity and accuracy.</li><li>Navigate computer programs (may do med sheets, doctor visit forms).</li><li>Report any incidents to Site Manager and other are providers ensuring confidentiality </li></ul>Education:<ul><li>HS diploma and 1 or more year of field related experience. Additional education in a health care related field towards AS or BA preferred. </li></ul>Required:<ul><li>Excellent communication and writing skills</li><li>Time management and ability to organize multiple priorities</li><li>Ability to remain calm and de-escalate stressful situations</li><li>Good judgment and ability to problem solve</li><li>Dependability and flexibility</li><li>Ability to promote a teamwork environment and serve as a role model to other staff</li><li>Ability to form therapeutic relationships with challenging clients</li><li>Computer proficiency and ability to learn to use an electronic health record system</li><li>Must have a valid driver’s license, safe driving record, and access to a personal vehicle</li></ul> We offer training and growth opportunities as well as a competitive salary and benefits!Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.Salary Range$22—$22 USDAspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Residential Rehab Coordinator, $22.00

Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.SCHEDULE: Tues- Sat (Tues, Wed, Fri, Sat, 9a-5p and Thurs, 11a-7p)Join our dedicated Human Services team as a Residential Rehab Coordinator in our Residential Program serving adult behavioral health clients. Play an essential role in enabling clients to live as actively and independently as possible!! In a residential group home shared by these adults, the Residential Coordinator and other residential staff support them to reach their individual service plan goals (ISPs), acquire daily living skills and to move toward independence They also receive care in management of their psychiatric symptoms, physical health, and improve their quality of life! As a Residential Rehab Coordinator:<ul><li>Advocate for client caseload</li><li>Develop, implement, and monitor treatment plans</li><li>Oversee medication management</li><li>Fiscal management of funds</li><li>Serve as primary liaison for service providers, family, and guardians</li><li>Utilize an electronic health record system for client notes</li><li>Additionally perform a variety of administrative/communication and reporting functions</li><li>Enter notes into Avatar; review other residential staff notes, entered in Avatar for clarity and accuracy.</li><li>Navigate computer programs (may do med sheets, doctor visit forms).</li><li>Report any incidents to Site Manager and other are providers ensuring confidentiality </li></ul>Education:<ul><li>HS diploma and 1 or more year of field related experience. Additional education in a health care related field towards AS or BA preferred. </li></ul>Required:<ul><li>Excellent communication and writing skills</li><li>Administrative skills </li><li>Time management and ability to organize multiple priorities</li><li>Ability to remain calm and de-escalate stressful situations</li><li>Good judgment and ability to problem solve</li><li>Dependability and flexibility</li><li>Ability to promote a teamwork environment and serve as a role model to other staff</li><li>Ability to form therapeutic relationships with challenging clients</li><li>Computer proficiency and ability to learn to use an electronic health record system</li><li>Must have a valid driver’s license, safe driving record, and access to a personal vehicle</li></ul> We offer training and growth opportunities as well as a competitive salary and benefits!Apply now to take advantage of a great opportunity in the Behavioral health field! Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.Salary Range$22—$22 USDAspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Residential  Rehab Coordinator $22.00

Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.Join our dedicated Human Services team as a Residential Rehab Coordinator in our Residential Program serving adult behavioral health clients. Play an essential role in enabling clients to live as actively and independently as possible!! In a residential group home shared by these adults, the Residential Coordinator and other residential staff support them to reach their individual service plan goals (ISPs), acquire daily living skills and to move toward independence They also receive care in management of their psychiatric symptoms, physical health, and improve their quality of life! As a Residential Rehab Coordinator:<ul><li>Advocate for client caseload</li><li>Develop, implement, and monitor treatment plans</li><li>Oversee medication management</li><li>Fiscal management of funds</li><li>Serve as primary liaison for service providers, family, and guardians</li><li>Utilize an electronic health record system for client notes</li><li>Additionally perform a variety of administrative/communication and reporting functions</li><li>Enter notes into Avatar; review other residential staff notes, entered in Avatar for clarity and accuracy.</li><li>Navigate computer programs (may do med sheets, doctor visit forms).</li><li>Report any incidents to Site Manager and other are providers ensuring confidentiality </li></ul>Education:<ul><li>HS diploma and 1 or more year of field related experience. Additional education in a health care related field towards AS or BA preferred. </li></ul>Required:<ul><li>Excellent communication and writing skills</li><li>Time management and ability to organize multiple priorities</li><li>Ability to remain calm and de-escalate stressful situations</li><li>Good judgment and ability to problem solve</li><li>Dependability and flexibility</li><li>Ability to promote a teamwork environment and serve as a role model to other staff</li><li>Ability to form therapeutic relationships with challenging clients</li><li>Computer proficiency and ability to learn to use an electronic health record system</li><li>Must have a valid driver’s license, safe driving record, and access to a personal vehicle</li></ul> We offer training and growth opportunities as well as a competitive salary and benefits!Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.Salary Range$22—$22 USDAspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.SCHEDULE: Sun- Wed, 9a-5p; Thurs, 11a-7pJoin our dedicated Human Services team as a Residential Rehab Coordinator in our Residential Program serving adult behavioral health clients. Play an essential role in enabling clients to live as actively and independently as possible!! In a residential group home shared by these adults, the Residential Coordinator and other residential staff support them to reach their individual service plan goals (ISPs), acquire daily living skills and to move toward independence They also receive care in management of their psychiatric symptoms, physical health, and improve their quality of life! As a Residential Rehab Coordinator:<ul><li>Advocate for client caseload</li><li>Develop, implement, and monitor treatment plans</li><li>Oversee medication management</li><li>Fiscal management of funds</li><li>Serve as primary liaison for service providers, family, and guardians</li><li>Utilize an electronic health record system for client notes</li><li>Additionally perform a variety of administrative/communication and reporting functions</li><li>Enter notes into Avatar; review other residential staff notes, entered in Avatar for clarity and accuracy.</li><li>Navigate computer programs (may do med sheets, doctor visit forms).</li><li>Report any incidents to Site Manager and other are providers ensuring confidentiality </li></ul>Education:<ul><li>HS diploma and 1 or more year of field related experience. Additional education in a health care related field towards AS or BA preferred. </li></ul>Required:<ul><li>Excellent communication and writing skills</li><li>Time management and ability to organize multiple priorities</li><li>Ability to remain calm and de-escalate stressful situations</li><li>Good judgment and ability to problem solve</li><li>Dependability and flexibility</li><li>Ability to promote a teamwork environment and serve as a role model to other staff</li><li>Ability to form therapeutic relationships with challenging clients</li><li>Computer proficiency and ability to learn to use an electronic health record system</li><li>Must have a valid driver’s license, safe driving record, and access to a personal vehicle</li></ul> We offer training and growth opportunities as well as a competitive salary and benefits!Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.Salary Range$22—$22 USDAspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.The Emergency Triage Coordinator serves as a key member of the Emergency Service Team to provide the smooth coordination and delivery of crisis services. The Emergency Triage Coordinator is the first point of contact for all telephonic information flow and crisis referral requests from clients, families, and community providers on a 24/7/365 basis. Triage screens and assigns cases to Master’s Level Clinicians, Family Partners and Peers as determined by risk and safety, immediacy of need, location, and according to insurance requirements. This individual will work in conjunction with the ESP management team to ensure that the team is providing the highest quality of care to persons served and in compliance with our quality initiatives.RESPONSIBILITIES: <ul><li>Triage phone calls and provide support and counseling to clients, families, and community referrals in need of ESP assistance and/or evaluations </li><li>Assist clinicians in performing bed searches for clients awaiting placement for a higher level of care</li><li>Ability to navigate medical record system (Avatar) for each referral as a standard practice (Updating/adding clients, scanning of paper documents, adding Alerts, Service Addendums, and Final Dispositions</li><li>Provide information and referrals to phone contacts</li><li>Gather appropriate risk information and direct clients, families, and community members in accessing and utilizing supports</li><li>Consult with Director or Assistant Director regarding high risk cases and conflict resolution when deemed necessary</li><li>Assist in provision of follow-up treatment including the scheduling of follow-up emergency services appointments and completion of paperwork related to triage activity </li></ul>Schedule:Thursday, Friday, Saturday 7pm - 7amorWednesday, Thursday, Friday 7pm - 7amRequirements:<ul><li>Bachelor’s Degree in Psychology or related field, required.</li><li>Minimum of one year experience in a mental health setting working in a crisis intervention setting</li><li>Has working knowledge of the systems involved with ESP services.</li><li>Ability to establish and maintain productive relationships with outside agencies including hospitals, police, schools and insurance providers.</li><li>Skills required to maintain professional and therapeutic communication while working with agitated or distressed clients.</li><li>Must be able to demonstrate an understanding of and competence in serving culturally diverse populations.</li><li>Ability to forge mutually beneficial relationships with people served while maintaining strong boundaries/ethics.</li></ul>Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.Salary Range$21.70—$25.50 USDAspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Overnight Emergency Triage Coordinator

Aspire Health Alliance recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.Working at Aspire Health Alliance can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health Alliance offers a competitive package of compensation and benefits.The Emergency Triage Coordinator serves as a key member of the Emergency Service Team to provide the smooth coordination and delivery of crisis services. The Emergency Triage Coordinator is the first point of contact for all telephonic information flow and crisis referral requests from clients, families, and community providers on a 24/7/365 basis. Triage screens and assigns cases to Master’s Level Clinicians, Family Partners and Peers as determined by risk and safety, immediacy of need, location, and according to insurance requirements. This individual will work in conjunction with the ESP management team to ensure that the team is providing the highest quality of care to persons served and in compliance with our quality initiatives.RESPONSIBILITIES: <ul><li>Triage phone calls and provide support and counseling to clients, families, and community referrals in need of ESP assistance and/or evaluations </li><li>Assist clinicians in performing bed searches for clients awaiting placement for a higher level of care</li><li>Ability to navigate medical record system (Avatar) for each referral as a standard practice (Updating/adding clients, scanning of paper documents, adding Alerts, Service Addendums, and Final Dispositions</li><li>Provide information and referrals to phone contacts</li><li>Gather appropriate risk information and direct clients, families, and community members in accessing and utilizing supports</li><li>Consult with Director or Assistant Director regarding high risk cases and conflict resolution when deemed necessary</li><li>Assist in provision of follow-up treatment including the scheduling of follow-up emergency services appointments and completion of paperwork related to triage activity </li></ul>Requirements:<ul><li>Bachelor’s Degree in Psychology or related field, required.</li><li>Minimum of one year experience in a mental health setting working in a crisis intervention setting</li><li>Has working knowledge of the systems involved with ESP services.</li><li>Ability to establish and maintain productive relationships with outside agencies including hospitals, police, schools and insurance providers.</li><li>Skills required to maintain professional and therapeutic communication while working with agitated or distressed clients.</li><li>Must be able to demonstrate an understanding of and competence in serving culturally diverse populations.</li><li>Ability to forge mutually beneficial relationships with people served while maintaining strong boundaries/ethics.</li></ul>Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.Salary Range$21.70—$25.50 USDAspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Emergency Triage Coordinator - Per Diem

<h3>Job Description:</h3>The RoleAs a Senior Business Analyst at Fidelity Workplace Consulting, your role will be embedded in the Fidelity Workplace Investing Agile Model. You will assess business needs, outline detailed analyses, compose user stories with explicit descriptions and acceptance criteria, establish business acceptance testing plans and strategies, and offer solutions for medium to high complexity business needs.Collaborate with a diverse team of team members within Fidelity’s Workplace Consulting Unit’s Digital Solutions Technology teams to reach business goals.The Expertise and Skills You BringBusiness Analysis &amp; Agile Experience<ul><li>5+ years of experience in business analysis techniques including benchmarking, business rules analysis, risk analysis, user personas, UAT, and product documentation.</li><li>Experience supporting product development teams handling interconnected products.</li><li>Experience contributing to the development of multiple products simultaneously, including managing overlapping priorities, coordinating with multi-functional teams, and ensuring consistent delivery of business requirements across diverse initiatives.</li><li>Strong analytical and problem-solving abilities to capture/document requirements and identify improvement opportunities.</li><li>Agile approach with background in tools like Jira, Confluence, and Miro or comparable experience.</li></ul>Technical &amp; Data Skills<ul><li>SQL Proficiency: Proficient in crafting and implementing SQL queries for analyzing data and developing test scenarios.</li><li>API Testing: Familiarity with tools like Postman, Bruno, Insomnia; understanding of how to call APIs, analyze responses, and review Swagger documentation.</li><li>Collaborating with developers to draft and improve technical narratives and criteria for approval.</li></ul>Documentation &amp; UX Tools<ul><li>Highly organized and experienced in crafting documentation for SaaS products and web applications.</li><li>Proficient in Confluence for structured documentation.</li><li>Skilled in employing Figma or comparable tools to assess UI/UX creations.</li><li>Proficient with Miro or equivalent experience for UX and project management diagramming.</li><li>Experience with UML and diagramming tools such as Draw.io, or Visio for process flows and architecture diagrams.</li></ul>Communication &amp; Leadership<ul><li>Tenacious information gatherer with a desire to understand all aspects of a project/product.</li><li>Confident in facilitating discussions with various collaborators and posing important inquiries to reveal uncertainties.</li><li>Able to clearly explain complex requirements to both technical and non-technical audiences.</li><li>Serves as a conduit between business and development teams, translating requirements and facilitating communication.</li></ul>Additional Qualifications<ul><li>Familiarity with Content Management Systems (CMS).</li><li>Preferred candidate has a Bachelor’s degree or equivalent experience; CBAP certification is a plus.</li></ul>The Value You DeliverYou bring a unique blend of resilience, initiative, and strategic thinking that enables you to thrive in fast-paced, ambiguous environments. A self-starter who takes ownership of challenges and opportunities alike, with a strong predisposition toward action and continuous improvement.<ul><li>Entrepreneurial and Creative: Approach problems with curiosity and creativity, always looking for innovative solutions and new ways to add value.</li><li>Collaborative Team Player: Work well across teams, valuing diverse perspectives and fostering a culture of trust and shared success.</li><li>Resourceful and Organized: Adept at juggling multiple priorities—while staying focused and organized.</li><li>Proactive and Curious: Take initiative, ask thoughtful questions, and actively seek learning opportunities to grow both personally and professionally.</li><li>Comfortable with Ambiguity: Excel in environments where the path isn’t always clear, using strategic thinking and adaptability to navigate uncertainty.</li><li>Strong Communicator: Bring clarity and confidence to both written and verbal communication, ensuring alignment and momentum across stakeholders.</li></ul>The TeamThe Fidelity Workplace Consulting Group is made up of over 600 professionals who advise clients on the management of their domestic and global benefits. We are a fast-growing business within Fidelity, offering a broad range of services that span benefits design, strategy, funding, communication, and delivery. Many of our team leaders bring experience from other leading consulting firms. While we primarily serve Fortune 1000 companies, we also work with Fidelity clients of all sizes ranging from Fortune 50 to tax-exempt market to Fortune 2000. For more information about Fidelity Workplace Consulting please visit this link: <a href="https://www.fidelityworkplace.com/s/workplaceconsulting" target="_blank">https://www.fidelityworkplace.com/s/workplaceconsulting</a>.The base salary range for this position is $80,000-153,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Product Management

Fidelity Investments

Senior Business Analyst - Digital Solutions

<h3>Job Description:</h3>Job DescriptionThe Managing Director (MD) is entrusted with a book of business of defined contribution plans comprised of 40-50 client relationships that may range $10 – 20M+ in assets under administration. In this role you will develop positive relationships with institutional clients and build internal working relationships with Fidelity personnel in support of service delivery.ASSOCIATE MAY BE LOCATED IN TX, RI, NH, PA, NJ AND NYC<h3>The Role</h3>The Managing Director is the primary contact for the client and works in a team structure which is collectively responsible for leading, educating, resolving client issues, establishing relationships and meeting the needs of both Plan Sponsors and Advisors. This role will require ~25% of travel.<h3>The Expertise You Have</h3><ul><li>We require associates in this role to acquire a Series 7 and 63 within the first 3 months of acquiring the position.</li><li>8+ years of Relationship Management or Client Service experience; preferably within the Retirement/401K industry.</li></ul><h3>The Skills You Bring</h3><ul><li>Your retirement plan record keeping and administration experience.</li><li>Your relationship management experience.</li><li>You have excellent verbal and written communication skills.</li><li>Your excellent organization and time leadership skills and attention to detail.</li><li>You have shown problem-solving skills.</li><li>Your effective presentation skills, influence and negotiation skills.</li><li>You have experience working with Financial Advisors.</li></ul><h3>The Value You Deliver</h3><ul><li>Verifying client agreement about the issues and options before implementing with solutions. Developing, leading and maintaining strong client relationships, including with the highest level of decision makers.</li><li> Building positive relationships based on shared dedication to mutual goals. We set the strategic direction for the plan and demonstrates ultimate ownership and accountability for the relationship. Acts as the client’s 'trusted advisor' in partnership with the Plan’s Advisor.</li><li>Partnering with the Plan’s Advisor to understand their specific value proposition to the Plan Sponsor.</li><li>Planning and conducting effective in-person and/or phone meetings with the Plan Sponsor and Plan’s Advisor client.</li><li>Making detailed plans and preparations for client meetings in partnership with the Plan’s Advisor.</li><li>Accurately planning, influencing, and implementing Fidelity solutions to address needs.</li><li>Differentiating Fidelity's benefits approach against competitive benefit solutions.</li><li>Facilitating discussions with clients regarding legal, regulatory and design issues across the plan. Consults with clients and their advisors on qualified and potentially nonqualified plan design alternatives.</li><li>Coordinating internal resources to provide analysis and recommendations to clients on design alternatives.</li><li>Analyzing investment architecture and providing appropriate alternatives in partnership with the Plan’s Advisor.</li><li>Identifying key drivers and maintains consistent formal/informal contact with key client decision makers.</li><li>Actively facilitating Investment Review meetings in partnership with the Plan’s Advisor.</li><li>Working closely and actively leads discussions with Investment Consulting to build effective investment strategies and develop solutions that benefit clients/Fidelity in partnership with the Plan’s Advisors.</li><li>Assisting Plan Sponsors with plan corrections, resolving operational defects, PSW navigation, providing plan and participant literature, and contribution inquiries. This includes problem resolution on behalf of clients to produce a satisfactory outcome.</li><li>Acting as the lead associate for the Book of Business with supporting functions (Client Service Administrator, Testing and Reporting Analyst) providing services through the MD to the client.</li><li>Building and developing strong working relationships internally.</li></ul><h3>The Team</h3>Focusing on understanding and responding to clients and advisors. In this position you assume a consultative role to acquire a clear understanding of the business needs of relevant issues. You will ensure client satisfaction by seeking feedback and anticipate issues and/or concerns to proactively provide solutions.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Relationship ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Managing Director- 401K Relationship Manager

<h3>Job Description:</h3>Job Description:Job Title: Fidelity Global Security Operations Center (GSOC) - SpecialistThe RoleAs a GSOC Specialist, you will play a vital role in ensuring the safety and security of our company premises, employees, and stakeholders. You will be responsible for dispatching and coordinating responses to various emergencies, analyzing intelligence to mitigate global threats, and supporting our travel security program. Your ability to communicate effectively, manage multiple tasks, and work in a flexible scheduling environment will be crucial to your success in this role.Coordinate and dispatch responses to incidents occurring on company premises or at corporate events, utilizing appropriate communication methods. This includes managing responses to medical emergencies, burglaries, fires, and duress alarms. Operators may also need to liaise with law enforcement, fire departments, or other public safety organizations during emergencies at or near company property.Evaluate, analyze, and escalate open-source and subscription-based intelligence to mitigate and report global threats to company property, employees, and stakeholders.Accurately document, thoroughly assess, and promptly escalate instances of potential threats in the workplace. This involves maintaining detailed records of observed or reported threats, evaluating their severity and potential impact, and ensuring timely communication to relevant security partners for appropriate action. The objective is to enhance workplace safety by proactively addressing and mitigating risks.Provide comprehensive support to the travel security program by actively monitoring associate travel and ensuring preparedness to account for them during events of concern or elevated risk. This includes tracking travel itineraries, assessing potential threats related to travel destinations, and maintaining real-time communication with associates. In the event of heightened risk or emergencies, the GSOC Specialist will coordinate with relevant security teams to ensure the safety and well-being of traveling associates, providing timely updates and necessary assistance.Report any unusual or abnormal conditions to the company's security personnel, management, employees, suppliers, and facilities organization. This involves promptly identifying and documenting irregularities, ensuring clear and effective communication with all relevant parties to address and resolve potential issues swiftly.Collaborate closely with internal security, facilities &amp; real estate, enterprise resiliency, and business continuity teams during incidents or events that impact business operations. This involves coordinating efforts to ensure a unified response, sharing critical information, and leveraging each team's expertise to effectively manage and mitigate the impact of such incidents. The GSOC Specialist will play a key role in facilitating communication, supporting recovery efforts, and ensuring that all necessary measures are taken to protect company assets and maintain operational continuity.Receive, evaluate, and disseminate incoming information and reports from company security personnel, field security officers, employees, suppliers, reporting parties, and local agencies. This involves systematically assessing the relevance and accuracy of the information, ensuring it is communicated effectively to appropriate stakeholders, and facilitating timely and informed decision-making processes.Create detailed, fact-based incident reports for distribution to various Fidelity stakeholders. This involves gathering accurate and comprehensive information about incidents, analyzing the data to ensure clarity and relevance, and compiling it into concise reports. These reports must effectively communicate the key facts and findings. The GSOC Specialist will ensure that all reports are meticulously documented and distributed promptly to maintain transparency and support the company's security objectives.Facilitate the coordination of service requests for after-hours access to Fidelity offices. This involves managing and processing requests efficiently, ensuring that all necessary approvals are obtained, and communicating with relevant personnel to provide seamless access outside of regular business hours.The Expertise and Skills You Bring·1+ year of full-time professional experience, preferably in an operations, customer service, or control center setting.· Bachelor’s Degree preferred.· Computer proficiency with Microsoft Office suite of products.· Demonstrated proficiency in the use of Alarm Monitoring, Access Control, Video Management, and Crisis Communication technology.· Ability to work in a flexible scheduling environment (rotating shifts, nights, weekends, and holidays).· Experience collecting, analyzing, and disseminating open source or subscription-based intelligence is preferred.· Providing excellent customer service in a high call volume setting. · Ability to work in a fast-paced organization; coordinate and manage multiple tasks with limited supervision· Must be able to communicate effectively with all levels of the organization.The TeamJoin our team and contribute to maintaining a secure and resilient environment at Fidelity. This position is based in Smithfield, RI or Merrimack, NH and offers an exciting opportunity to work with internal security, facilities, and business continuity teams during business-impacting incidents. Ready to make a difference? Apply now and become a key player in our security operations!Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Note: If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manager to understand the potential impact to your registrations before a final hiring decision is made.Salary Grade:3<h3>Certifications:</h3><h3>Category:</h3>SecurityMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

71 Project Management / Professional Services Jobs in Walpole, MA, USA