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After Sales Coordinator, Bal HarbourAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:This position will be vital for ensuring the highest standards of providing clients with prompt, professional, warm, and courteous service while handling other operational responsibilities.&nbsp;What impact you can create at CHANEL:Repair Drop Off &amp; Pick Up&nbsp;<ul><li>Assist client at repair drop off and perform initial assessment on repair possibility with client&nbsp;</li></ul><ul><li>Manage client expectations by communicating repair details, condition, spare part possibility and repair lead time&nbsp;</li></ul><ul><li>Enter all required detailed information in CASS and generate a claim&nbsp;</li></ul><ul><li>Assist client at pick up by confirming all agreed repair requests at drop off are completed, process pos transaction for payment or close the claim&nbsp;</li></ul>Operational Responsibilities&nbsp;<ul><li>Responsible for Open Claims Report for both Fashion and WFJ&nbsp;</li></ul><ul><li>Assist and partner with inventory team on all quality alerts for boutique&nbsp;</li></ul><ul><li>Quality check on all returned repairs from all workshops&nbsp;</li></ul><ul><li>Follow up with client through the life cycle of repairs which includes status updates, quality assessment, quotation approvals, etc..&nbsp;</li></ul><ul><li>Maintain active communication with all workshops&nbsp;</li></ul><ul><li>Respond all emails within a timely manner&nbsp;</li></ul><ul><li>Process all incoming and outgoing stock repairs in CASS and MMS&nbsp;</li></ul><ul><li>Coordinate with clients and workshops on shipping and receiving&nbsp;</li></ul><ul><li>Partner with boutique other team members on client escalations&nbsp;</li></ul><ul><li>Process boutique stock repair and damage&nbsp;</li></ul>You Are Energized By:<ul><li>The history and heritage of The House of CHANEL&nbsp;</li></ul><ul><li>Demonstrating your expertise knowledge of customer service principles and practices&nbsp;</li></ul><ul><li>Utilizing your high-level of attention to detail and accuracy&nbsp;</li></ul><ul><li>Your desire to collaborate effectively with a diverse team&nbsp;</li></ul><ul><li>The opportunity to multi-task projects in a dynamic, fast paced environment&nbsp;</li></ul>What you will bring to the team:&nbsp;<ul><li>Ability to thrive in a team environment and work collaboratively&nbsp;</li></ul><ul><li>Understanding of, and passion for client experience&nbsp;</li></ul><ul><li>Excellent communication skills&nbsp;</li></ul><ul><li>Foreign language skills are preferred but not required&nbsp;</li></ul><ul><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives&nbsp;</li></ul><ul><li>Curiosity and desire to learn and grow professionally within the world of CHANEL&nbsp;</li></ul>Position Logistics:<ul><li>Strong mindset of client services&nbsp;</li></ul><ul><li>Excellent written and verbal communication skills&nbsp;</li></ul><ul><li>Ability to interact with internal and external clients in a calm and professional manner&nbsp;</li></ul><ul><li>Ability to work within a team&nbsp;</li></ul><ul><li>Ability to solve client escalations and make sound decisions&nbsp;</li></ul><ul><li>Desire to be of service to clients and striving to deliver superior client experience&nbsp;</li></ul><ul><li>Possess a sense of urgency and high level of resourcefulness and self-reliance&nbsp;</li></ul><ul><li>High attention to details and organizational skills&nbsp;</li></ul><ul><li>Computer knowledge – Proficient in MS Word, Excel, PowerPoint&nbsp;</li></ul><ul><li>Bachelor's degree preferred&nbsp;</li></ul><ul><li>2 years in Fashion or Luxury client services experience required&nbsp;</li></ul><ul><li>Foreign language is preferred&nbsp;</li></ul><ul><li>Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service.&nbsp;</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $24 through $27. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.&nbsp;</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund&nbsp;&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)&nbsp;</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;&nbsp;</li></ul><ul><li>401K and other incentives&nbsp;&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program&nbsp;</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking&nbsp;</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:&nbsp;Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organization and the connections we have with each other and our clients.&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.&nbsp;</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.&nbsp;</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.&nbsp;</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.&nbsp;</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.&nbsp;</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.  US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.&nbsp;</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.   &nbsp;</li></ul><ul><li>For more information, please navigate to the Fondation CHANEL website here.&nbsp;</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.&nbsp;</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Chanel

Aftersales Coordinator, Bal Harbour

The Admissions Coordinator is primarily responsible for the front desk support of the Admissions Department with particular focus on customer service and the prospective student entrance process. Assists with gathering information, pre-screening and pre-qualifying potential students to ensure a trouble-free student admission and processing system; and performs routine clerical, office and data entry tasks. Provides excellent customer service to prospective and enrolled students in accordance with the mission and purpose of the school.Essential Functions &amp; Responsibilities:<ul><li>Facilitates and ensures timely customer service of current and potential students.</li><li>Assures that prospective students complete all required forms for enrollment and processing by prescreening all student applications; submits to applicable Admissions Representative.</li><li>Assists in the resolution of student and prospective student inquiries, questions and/or problems; refers to appropriate person as needed.</li><li>Screens telephone calls and routes to appropriate individuals. Distributes incoming faxes as appropriate.</li><li>Coordinates campus incoming and outgoing mail distribution; opens and distributes as appropriate.</li><li>Deals discreetly with large amounts of sensitive, confidential information concerning students, staff and campus affairs.</li><li>Tracks current and/or prospective student data/information, develops, prepares and submits reports as required and/or needed.</li><li>Assigns, enters, and distributes all leads to the Admissions Representatives in a timely manner.</li><li>Reconciles daily leads and applications, as well as immediate resolution of data integrity issues.</li><li>Maintains record keeping and filing systems. Classifies and files correspondence, records and other documents.</li><li>May assist with preparations/arrangements for meetings and/or other special projects as assigned.</li><li>Maintains regular and timely attendance, reports to work as scheduled and assures time worked and/or time-off is recorded properly.</li><li>Conducts job responsibilities in accordance with the standards set out in the College’s Ethics Code of Business Conduct, Corporate Compliance Agreement, its policies and procedures, applicable federal and states laws, and applicable professional standards.</li><li>Maintains established department policies, procedures and attends in-services and other required meetings.</li><li>Maintains confidentiality of all customer, student, associate, and/or company information as required.</li><li>Performs other job duties as assigned.</li></ul>Minimum &amp; Preferred Qualifications:Required:<ul><li>High school graduate or equivalent required.</li><li>Preferred Bachelor's degree.</li></ul>Experience &amp; Skills:Required:<ul><li>Two to three year’s prior experience as front desk receptionist, administrative assistant or equivalent in an academic or business office environment required.</li><li>Experience with MS Office.</li><li>Experience with data entry and multi-line phone aptitude.</li><li>Experience with reception and telephone techniques.</li><li>Ability to maintain confidentiality of all associate, student and administrative information.</li><li>Ability to work effectively in a highly ethnic and culturally diverse student and associate community.</li><li>Ability to exercise excellent customer service skills.</li><li>Excellent analytical and organizational skills.</li><li>Ability to demonstrate strong professional written and verbal communication and interpersonal skills.</li><li>Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.</li><li>Ability to work with individuals at all levels of the organization.</li><li>Willingness to work a flexible schedule.</li><li>Ability to exercise good judgment.</li><li>Ability to make procedural decisions and judgments with skills in gathering data, compiling information, and preparing reports.</li></ul>#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Admissions Coordinator

<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Coral Gables, Boca Raton, Ft. LauderdaleAs a High Net Worth Representative, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li><li>Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client</li><li>Uncover opportunities and identify products and services that will enhance the client’s financial success and partner with the Financial Consultant to further discuss with the client</li><li>Collaborate with internal business partners to research and resolve complex client requests</li><li>Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer Service, Relationship Management, SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

3 Project Management / Professional Services Jobs in Miami, FL, USA