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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Brand Manager will play a vital role in overall brand strategy and go to market campaigns that support all AutoNation products &amp; services. This individual will be responsible to managing multiple working relationships within and outside of the organization as they work to ensure all internal and external communications align with overall brand strategy, look and feel.Organizational Relationships: The Manager, Brand will report directly to the Sr. Director, Brand and establish and nurture strong relationships with marketing leads, ensuring seamless collaboration and synergy in implementing brand initiatives. Additionally, this individual will actively engage with cross-functional departments including Operations, HR, and other key stakeholders across the organization. Job Responsibilities: •&nbsp;&nbsp; &nbsp;Manage a comprehensive brand strategy aligned with our company's vision, values, and business goals.&nbsp; •&nbsp;&nbsp; &nbsp;Continually refine and evolve our brand positioning to remain relevant and competitive in the market. •&nbsp;&nbsp; &nbsp;Define and communicate the brand's purpose, values, and mission to internal and external stakeholders. •&nbsp;&nbsp; &nbsp;Maintain an understanding of market trends, consumer insights, and competitive landscapes to refine and enhance the brand's positioning. •&nbsp;&nbsp; &nbsp;Collaborate with cross-functional departments to ensure AutoNation’s business goals are represented and aligned within marketing efforts. •&nbsp;&nbsp; &nbsp;Facilitate monthly cross-functional planning meetings, ensuring deliverable timelines are met across teams. •&nbsp;&nbsp; &nbsp;Ensure brand consistency across all platforms. •&nbsp;&nbsp; &nbsp;Demonstrate and advocate company vision, mission, and values. Adhere to company policies and procedures. •&nbsp;&nbsp; &nbsp;Manage relationships with agencies, ensuring SLAs and allocated budgets are maximized. Qualifications: •&nbsp;&nbsp; &nbsp;Bachelor’s degree in marketing, Business Administration, or a related field. MBA is a plus. •&nbsp;&nbsp; &nbsp;Proven experience in automotive marketing or related industries, with a focus on marketing strategy development and execution. •&nbsp;&nbsp; &nbsp;Strong grasp of branding principles, market trends, and consumer behavior. •&nbsp;&nbsp; &nbsp;Must have experience managing multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment. •&nbsp;&nbsp; &nbsp;Demonstrated ability to build and maintain strong relationships with internal and external stakeholders. •&nbsp;&nbsp; &nbsp;Exceptional communication and presentation skills, both written and verbal. Capable of inspiring and guiding cross-functional teams. •&nbsp;&nbsp; &nbsp;Experience with market research, competitive analysis, and customer insights to drive product planning and decision-making. •&nbsp;&nbsp; &nbsp;Strategic thinker with a creative approach to problem-solving. •&nbsp;&nbsp; &nbsp;Familiarity with automotive industry trends and best practices is preferred. •&nbsp;&nbsp; &nbsp;Must meet company’s requirements for employment. Physical Requirements: •&nbsp;&nbsp; &nbsp;Business travel (up to 30%) •&nbsp;&nbsp; &nbsp;Standard office environment<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Brand Strategy & Creative Manager

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Internal Audit Analytics Manager is responsible for execution of operational and financial control audit projects across the entire company. The Audit Manager will work closely with Corporate, Region and Shared Service Center finance team management.Job Responsibilities:<ul><li>Lead, risk assess, plan, execute and report on all aspects of audit projects</li><li>Evaluate internal control environments including people, processes and technology</li><li>Analyze, test and evaluate large data files</li><li>Utilize technology resources to perform data analytics to identify unusual trends or practices</li><li>Identify and investigate irregular transactions or business practices</li><li>Write audit reports and present reports to Senior Management</li><li>Remain current with accounting and operating policies and accounting systems</li><li>Build and maintain effective professional relationships within Company to assure a strong working knowledge of current business issues and risks</li></ul>Mandatory Qualifications:<ul><li>Certified Public Accountant or equivalent</li><li>4 to 7 years public accounting or equivalent</li><li>BS in Accounting or comparable</li><li>Strong verbal and written communication skills</li><li>Strong analytic and data analysis skills</li><li>Demonstrated ability to perform technology-based data mining and analytics</li><li>High degree of personal and professional integrity and maturity</li><li>Willingness to travel (approximately 15%)</li><li>Ability to successfully function with remotely located supervisors</li><li>Ability to work in a highly dynamic, visible and challenging position without day-to-day supervision</li><li>Ability to readily move into other Corporate, Region or SSC finance positions for career development</li><li>High proficiency in Microsoft Word, Excel, PowerPoint, Access</li></ul>Preferred Qualifications:<ul><li>Automotive retail audit experience</li><li>Master’s Degree and/or MBA</li><li>Fraud or forensic investigative experience</li><li>HFM/Essbase/PeopleSoft Systems experience</li><li>ADP DMS / Datawarehouse experience</li><li>Python/Tableau/Power BI - intermediate skills</li></ul>Exciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Internal Audit Analytics Manager

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?This position is responsible for collecting and resolving active customer accounts that have become delinquent. This position reports to the Collections Supervisor. This individual will primarily interact with delinquent customers, third party references or contacts, and repossession agencies assigned to recover vehicles on delinquent accounts. This individual also interacts internally with other AN Finance department in the course of arranging repossessions, delinquency management, and loss (charge off) administration. The successful candidate is self-directed in work prioritization and demonstrates superior judgment-making ability within the scope of the position’s areas of responsibility. The associate will perform all duties in accordance with AN Finance policies and procedures and all state and federal regulations. This position requires working a variable schedule, which will include late evening and occasional weekends, as directed by management. The compensation for this position includes a potential monthly bonus based on delinquency, roll rates, and net losses.<ul><li>Handle inbound/outbound collection calls in a professional manner.&nbsp; Reviews open accounts for collection efforts.&nbsp; Maintains good customer relations with borrowers, and effectively solves problems in an effort to resolve account delinquency and prevent losses.&nbsp; Identifies issues attributing to account delinquency and review with supervisor as needed.</li><li>Make outbound contact attempts with delinquent customers by telephone, email, chat, and texting to negotiate acceptable payment arrangements with delinquent customers.</li><li>Collect customer payments in accordance with payment due dates.&nbsp; Provide timely follow-up on payment arrangements.&nbsp; Follow and maintain policies and procedures in all aspects of the position.&nbsp;</li><li>Handle inbound contacts from customers involving a variety of issues, including delinquent payments and general inquires.&nbsp;</li><li>Negotiates account resolution and accurately input and document actions within the collections system, while maintaining company performance and productivity standards.&nbsp; Maintain and update customer demographic and employment information on a regular basis.&nbsp;</li><li>&nbsp; Perform skip-tracing activity on delinquent accounts for potential leads on customer or vehicle location.</li><li>Maintain or exceed production standards as established by management for accounts worked, conversion rate, kept rate, dollars collected, % now due, delinquency, roll rates and net losses.</li><li>Escalates risk issues to management, as appropriate.</li><li>Essential Knowledge, Skills and Licenses</li><li>Excellent verbal and written communications skills with the ability to communicate and present complex issues in a clear, accessible and impactful manner.</li><li>Must demonstrate superior listening skills</li><li>Proficient in the use of computer systems, including loan servicing systems, Strong skip-tracing techniques, including proficiency in the utilization of external data sources.</li><li>Thorough understanding of state and federal laws applicable to debt collection, including the Fair Debt Collection Practices Act.</li><li>Ability to organize various tasks and prioritize workloads while managing to deadlines.</li><li>Self-motivated, comfortable working independently, with strong attention to detail.</li><li>Bilingual in English and Spanish is preferred but not required.</li></ul>Education and/or Experience<ul><li>High school degree or GED is required.</li><li>Previous experience in the consumer financial services industry is preferred but not required, and automobile financing experience is preferred but not required.</li><li>3 years consumer debt collection and skip tracing experience</li></ul>Machines, Office Equipment and Software<ul><li>Web navigation and/or web-based software applications.</li><li>Personal computer: Microsoft Word, Excel, Power Point and Outlook.</li><li>10-key calculator and QWERTY keyboard skills.</li><li>Copier, faxing &amp; other general office equipment.</li></ul>Physical Demands<ul><li>Continuous use of personal computer/monitor/keyboard.</li><li>Physical Demand: None. Amt./Frequency: N/A</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Loan Counselor I

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?AutoNation, the nation’s largest and most admired Dealership group, is in an exciting phase of innovation and growth. We are looking for an entry level Customer Relations Specialist I (CRS) to join our exciting and expanding team! AutoNation’s Customer Relations Operation (CRO) is located in the Fort Lauderdale, FL corporate office. We are enthusiastic about serving customers, continuous improvement, and providing excellent service. This mission is central to how each member approaches their work. The team culture is collaborative, inclusive, and energetic. We enjoy contributing to the company’s continued success. The Customer Relations Specialist (CRS) handles and resolves inquiries from both external and internal customers. AutoNation Serving over 300 locations across 20 states, and the CRS team represents the company's front line. They address a variety of cases, from general information requests to product concerns and minor complaints. This role requires strong problem-solving skills to manage moderately complex issues, deescalate conflicts, and consistently maintain a calm, professional demeanor. The CRS serves as a customer advocate, conducting thorough research and applying strong business judgment to offer effective solutions. CSRs are skilled in utilizing various resources and tools to resolve cases efficiently and provide outstanding customer experience. These tools may include platforms such as AutoNation.com, Help Desk, eLeads, Customer 360, and BPMS for addressing cases and responding to general inquiries. The Specialist is an experienced and professional communicator, adept at engaging through phone, email, and social media channels. This is a critical role with high visibility and regular interaction with store operations, and corporate support functions. Achieving production goals, accurate documentation and consistent execution of standard processes core are areas of ongoing performance evaluation.Job Responsibilities:· Execute all standard call management process steps. Complete required call documentation, while maintaining ongoing database accuracy of logged information for assigned case portfolio.· Deescalate situations while maintaining a calm and professional demeanor.· Serve as liaison between customer, store operations and corporate support functions to research and resolve inquiries and/or complaints.· Teammates are typically assigned (20-30) new cases daily to achieve established production and quality standards.· Report website related issues.· Proactively deliver superior service in response to inbound customer correspondence related to vehicle purchase, service or repair issues.· Provide backup support for AutoNation Parts activities by researching and delivering information related to order status.· Serve as liaison between customer, store operations and corporate support functions to research and resolve inquiries and/or complaints.· Teammates are typically assigned (20-30) new cases daily to achieve established production and quality standards.· Provide exceptional service in response to inbound customer inquiries through email, chat, and phone, while fostering strong customer relationships to enhance the company's reputation.· Other duties as assigned.Qualifications:· Undergraduate degree in business or a related field of study· 3-5 years of Customer Relations experience (Automotive exposure preferred)· 3-5 years of experience handling complex and escalated customer complaints· Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) applications· Proficient user of all major social media platforms (Facebook, Twitter, LinkedIn, etc.)· Exceptional verbal, business writing, and social media communications capabilities· Demonstrated problem-solving, time management, organizational and documentation skills.· Understanding of the automotive industry.Experience:· Undergraduate degree in business or related field of study preferred· 2-3 years of Customer Relations experience (Automotive exposure preferred)· 2-3 years of experience handling complex and escalated customer complaints· Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook) applications· Proficient user of all major social media platforms (Facebook, Twitter, LinkedIn etc.)· Exceptional verbal, business writing and social media communications capabilities· Demonstrated problem solving, time management, organizational and documentation skillsSkills:· Ability to think critically when faced with a problem or task· Ability to demonstrate genuine courtesy, diplomacy and empathy· Ability to work proactively, develop and maintain productive working relationships· Ability to maintain confidentiality, demonstrate good judgement and critical thinking· Ability to manage multiple tasks simultaneously in a fast paced and dynamic environment<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Customer Relations Specialist

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Reporting to the Director of Merchandising, the Merchandising Specialist (MS) produces AutoNation’s merchandising assets for local promotional offers, national campaigns and events in support of AutoNation and OEM initiatives. The individual leads coordination of channel activation and agency production related activities. The Specialist works directly with Field Marketing, OEM Ad Planners, internal Marketing stakeholders, and agency partners to procure offer content on a routine basis. In addition, the MS conducts necessary diligence and facilitates the disclaimer/legal review process while ensuring overall content accuracy of finished assets. The MS works directly with corresponding Local Marketing Managers (LMM) to execute merchandising development and activation processes for local, regional, and national efforts. In addition, the Merchandising Specialist administers and maintains the related systems and tools.Organizational Relationships:Reports to the Director, Merchandising with a dotted line to the Manager of Content Planning. The Specialist works extensively across corporate marketing functions and Market teams.&nbsp; The MS collaborates within the overall Brand Team to ensure store specific content aligns with overall AutoNation Brand campaigns, supports OEM initiatives, and is consistent with local needs to drive production efforts and ensure deadlines are achieved.Job Responsibilities:Facilitate development of integrated local and national campaigns while driving cross channel adoption Participate in monthly content planning meetings, contributing OEM specific content and incorporating events into overall marketing strategies Implement manufacturer offers and promotional event details to produce assets for Customer facing communications and marketing campaigns Build Ad Specials and coordinate production of promotional assets with agency partners Develop OEM Brand subject matter expertise, including guidelines, events and launches, and guide the Team towards the inclusion of content within overall strategy Support OEM brand specific marketing efforts and business needs by leading ad-hoc communication development at a localized level Drive implementation of OEM, legal and AutoNation guidelines as well as ensure overall compliance Process and input job request into Job Management System (JIRA), drive channel assignments and achieve defined SLAs Manage third party and channel Production Schedule as well as develop and administer remediation plans as required Demonstrate and advocate company vision, mission, and values. Adhere to company policy and procedures Other duties as assignedQualifications:Bachelor’s degree in Marketing or related field. MBA preferred Minimum 5 years marketing and/or agency account service.&nbsp; &nbsp; &nbsp; &nbsp; Demonstrated project management and organizational competency Demonstrated campaign development and administration experience Experience working with high volume, detailed work processes and deadlines Ability to work cooperatively with internal and external departments Strong organization, interpersonal and influencing skills In depth knowledge of the Microsoft Suite (Word, Excel and PowerPoint) Demonstrated ability to handle multiple concurrent projects while meeting deadlines Must meet company’s requirements for employmentPhysical Requirements:Light travel (up to several days per year) and Standard office environment<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Marketing Content Specialist

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Credit Analyst, you will underwrite, and review submitted applications from new and used automotive dealers. In addition, you will communicate decisions to appropriate individuals, uphold fair lending practices, and meet targets for productivity, quality and customer satisfaction.Job Responsibilities<ul><li>Review, analyze and underwrite complex auto loans within company guidelines.</li><li>Assist with negotiation of contracts based on lending guidelines.</li><li>Interact daily with automotive dealerships and gather information needed to make appropriate credit decisions with the ability to explain the rationale behind credit decisions made to dealerships and CIG Sales Managers if needed.</li><li>Build and maintain effective relationship with assigned automotive dealership base</li><li>Build and maintain positive working relationship with peers and Sales Managers</li></ul>Essential Knowledge, Skill and Licenses<ul><li>Knowledge of Consumer Auto Finance with 2 - 5 years of underwriting experience required</li><li>Thorough knowledge of credit review process and credit scoring</li><li>Strong analytical, organizational and time management skills</li><li>Strong verbal and written communication skills&nbsp;</li><li>Demonstrated ability to develop business relationships with dealer principals, Sales Team as well as Peers</li><li>Strong negotiation and decision-making skills</li></ul>Physical Demands<ul><li>Continuous use of personal computer/monitor/keyboard.</li><li>Physical Demand: None. Amt./Frequency: N/A</li><li>On-site staff preferred</li></ul>This person can work in either Fort Lauderdale, FL or Irving, TX.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Credit Analyst

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Business Analyst will play a critical role in analyzing trends, developing pricing strategies, and leveraging AI/ML models to enhance business performance. This position will work cross-functionally with Finance, FP&amp;A, and Operations to drive data-driven decision-making.<ul><li></li></ul>Responsibility:<ul><li>Produce detailed financial analysis, working independently and directly with the operations team</li><li>Provide support and analyses on KPI’s for monthly operating reviews with the Executive Committee</li><li>Support the finance organization with analyses to support monthly and quarterly financial reporting requirements</li><li>Query databases and generate financial reports, scorecards, and forecasts</li><li>Identify and implement actions to automate reporting and integrate internal data sources; troubleshoot reconciling issues with the data</li><li>Support the implementation and optimization of AI/ML-driven tools, including a new Pricing Workbench and Instant Appraisal Tool.</li><li>Support WBYC initiatives by providing analytical insights</li><li>Support variable operations (including new + used cars) and co-collaborate with FP&amp;A team to support departmental needs</li></ul>Skills Required:<ul><li>Bachelor’s degree in business, Finance, or related field of study, or any equivalent combination of relevant background, skills, and experience with 2 years’ analytics experience</li><li>Highly proficient Microsoft Excel skills include pivot table and lookup functions, graphs, macros, and complex formulas.</li><li>Excellent analytical skills: ability to synthesize large sets of data and integrate complex analytical insights into meaningful reports and recommendations.</li><li>Ability to perform/own recurring and ad-hoc business analyses.</li><li>Enjoy working in a fast-paced environment with the demonstrable ability to juggle multiple competing tasks and demands while ensuring all data is fully interpreted and supportable.</li><li>Solid written and verbal communication skills, with the ability to summarize and convey key insights from analyses in presentations and emails to senior team members.</li><li>Highly motivated, high energy, results-driven individual.</li><li>Professional maturity, team player and superior interpersonal skills</li><li>Strong attention to detail&nbsp;</li><li>Experience in writing SQL queries and mining databases</li></ul>Preferred:<ul><li>Knowledge of building visualization in QlikView, PowerBI or equivalent</li><li>Master’s Degree in Analytics or equivalent advanced degree</li><li>Working knowledge of Essbase and HFM</li><li>ML/AI exposure and experience</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Business Analyst

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Incident Manager The successful candidate will own the change management process in a dedicated role as Change, Problem, and Incident Manager. Supporting CAB, proactive problem management. The Change and Problem Manager will be responsible for overseeing the ITIL-based change management and problem management processes within the organization. This role focuses on driving the successful implementation of changes while minimizing the impact on services, as well as ensuring that root causes of incidents are identified and resolved to prevent recurrence. The individual will work closely with senior stakeholders, project teams, and technical personnel to align IT changes with business objectives and ensure seamless service continuity.Incident Classification &amp; Prioritization Classify and prioritize incidents based on their severity, business impact, and urgency in accordance with predefined SLA (Service Level Agreement) criteria. Work with service desk teams and technical support teams to ensure appropriate categorization and prioritization of incidents. Ensure that high-priority incidents are immediately escalated and addressed to minimize operational impact. Incident Resolution &amp; Coordination Coordinate and collaborate with internal IT teams and external vendors to resolve incidents promptly. Follow established incident management processes and workflows to ensure that all incidents are resolved within agreed timelines and SLAs. Communicate incident status updates to relevant stakeholders, ensuring transparency and clarity throughout the resolution process.Change Management:Lead and coordinate the change management process across multiple IT workstreams, ensuring that changes are properly assessed, approved, and implemented with minimal disruption to services.Conduct Pre CAB and CAB, ensuring that all changes align with the overall portfolio objectives and deliver agreed benefits.Provide oversight of change-related issues, risks, prioritization, and communication, ensuring that all changes are managed in line with ITIL best practices.Work with project management teams to ensure that change initiatives are effectively integrated into the overall project lifecycle.Promote change management best practices across the organization, offering training and guidance to both technical and business teams.Problem Management:Manage the problem management process, ensuring that root causes of incidents are identified, documented, and resolved in a timely manner.Conduct problem reviews and work with relevant teams to implement permanent fixes, reducing the likelihood of recurring incidents.Maintain and update the problem management database, ensuring accurate tracking and reporting of problem resolution activities.Escalate complex issues as necessary, ensuring that they receive appropriate attention and resolution.Post-Incident Reviews Participate in post-incident reviews and analysis meetings to evaluate the effectiveness of incident handling and identify improvements for future incidents. Provide detailed reports on incidents, outlining the causes, impact, resolution, and lessons learned. Tool &amp; System Management Responsible for ServiceNow, including accurate logging, tracking, and reporting of incidents. Assist in the configuration and optimization of incident management systems to streamline workflows and enhance incident handling efficiency. &nbsp;Communication and Escalation:Act as the primary point of contact for change and incident &nbsp;management escalations, ensuring that all incidents &nbsp;are resolved promptly and effectively.Provide regular updates to senior management and stakeholders on the status of change and problem management activities.Facilitate communication between technical teams, project management personnel, and business stakeholders to ensure alignment and transparency.Experience 5+ years of experience in IT support, service desk, or incident management roles.Experience using IT service management (ITSM) tools such as ServiceNow, Remedy, or other incident management platforms. Knowledge of ITIL incident management processes and best practices is highly preferred&nbsp;&nbsp;&nbsp;&nbsp; What skills will you have:<ul><li>Strong knowledge of ServiceNow and its ITSM, and ITOM Modules.</li><li>Strong understanding of ITIL-based change and problem management processes.</li><li>Ability to quickly ramp up in evolving and challenging technical environments.</li><li>Proficiency in using ITSM tools for managing change and problem records.</li><li>Strong problem-solving and analytical skills, with the ability to assess incidents and determine the best course of action.</li><li>Excellent communication skills, both written and verbal, with the ability to communicate effectively with technical teams and business stakeholders.</li><li>Strong organizational skills and attention to detail, with the ability to manage multiple incidents and priorities simultaneously.</li><li>Ability to work under pressure and in a fast-paced environment while maintaining a high level of professionalism.</li><li>Familiarity with monitoring and alerting tools to detect and manage incidents. Certifications ITIL Foundation certification or other relevant certifications in IT service management is preferred.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Incident Manager

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Sr. Specialist for After Sales Marketing Strategy &amp; Planning will play a critical role in supporting AutoNation’s after sales strategy by leveraging data analysis, market research, budget management, and strategic insights to drive revenue growth, optimize customer retention, and enhance operational efficiencies across marketing channels. This role is instrumental in enhancing visibility into key performance metrics, optimizing budgets, understanding industry trends, analyzing traffic patterns, and delivering actionable insights. The Sr. Specialist will proactively identify opportunities to improve after-sales profitability, influence strategic decision-making through data-driven insights, and collaborate with cross-functional teams to ensure operational excellence. Additionally, the Sr. Specialist will assist in creating compelling presentations for internal and external stakeholders. The ideal candidate will possess strong analytical skills, exceptional attention to detail, and the ability to manage multiple priorities in a fast-paced environment.Organizational Relationships: The Sr. Specialist for After Sales Strategy &amp; Planning directly reports to the Director, After Sales Marketing Strategy &amp; Planning with extensive interaction across the Marketing organization and analytics teams. They will establish and maintain productive relationships with After Sales field and operational teams and other key stakeholders across the organization. Job Responsibilities: 1.&nbsp;&nbsp; &nbsp;Budget Management: a.&nbsp;&nbsp; &nbsp;Reconcile, forecast, and track After Sales marketing budget. b.&nbsp;&nbsp; &nbsp;Advise on strategic shifts in spend by channel to maximize efficiency and ROI. c.&nbsp;&nbsp; &nbsp;Ensure financial plan adherence and provide insights to support decision-making. 2.&nbsp;&nbsp; &nbsp;Analytics &amp; Reporting: a.&nbsp;&nbsp; &nbsp;Track ROI by channel and campaign, leveraging analytics tools and custom reporting to identify opportunities for improvement. b.&nbsp;&nbsp; &nbsp;Develop robust test briefs and reporting systems in collaboration with analytics teams to enhance visibility into existing initiatives, new initiatives, traffic patterns, customer retention, campaign performance, and other key KPIs. c.&nbsp;&nbsp; &nbsp;Provide insights to support customer lifetime value and cross-sell strategies, driving retention across business lines. 3.&nbsp;&nbsp; &nbsp;Market Research &amp; Insights: a.&nbsp;&nbsp; &nbsp;Conduct competitive analysis and monitor industry trends to identify opportunities, assess potential challenges, and provide strategic recommendations to inform marketing strategies. b.&nbsp;&nbsp; &nbsp;Develop actionable insights to identify new opportunities, optimize marketing initiatives, and enhance customer offers. 4.&nbsp;&nbsp; &nbsp;Presentation &amp; Communication: a.&nbsp;&nbsp; &nbsp;Translate data-driven findings and recommendations into clear, compelling reports for marketing director, and stakeholders at corporate and in the field. b.&nbsp;&nbsp; &nbsp;Prepare monthly presentations to share insights on KPIs, existing and new marketing initiatives, and market intelligence, for after sales marketing director and after sales marketing manager. 5.&nbsp;&nbsp; &nbsp;Offer Implementation: a.&nbsp;&nbsp; &nbsp;Manage and enhance the process of implementing offers from field teams and ensuring their accuracy and timely input into systems. b.&nbsp;&nbsp; &nbsp;Collaborate with marketing channel partners to distribute offers across customer-facing platforms. 6.&nbsp;&nbsp; &nbsp;Champion the company's vision, mission, and values, while adhering to all policies and procedures. 7.&nbsp;&nbsp; &nbsp;Ability to collaborate in a team environment and perform any additional duties as assigned.Desired Attributes 1.&nbsp;&nbsp; &nbsp;Results-oriented with a focus on delivering high-quality work under tight deadlines in a dynamic environment. 2.&nbsp;&nbsp; &nbsp;Strong attention to detail, critical thinking, adaptability, and a proactive approach to problem-solving. 3.&nbsp;&nbsp; &nbsp;Eagerness to grow within the company, with aspirations for roles in management or marketing channels.Qualifications: 1.&nbsp;&nbsp; &nbsp;Bachelor’s degree in Marketing, Business, Data Analytics, or a related field preferred. 2.&nbsp;&nbsp; &nbsp;Marketing analytics experience required (3+ years) or a related field. 3.&nbsp;&nbsp; &nbsp;Proficiency in Excel, Analytics tools such as Tableau or Qlik, Google Analytics, and PowerPoint. 4.&nbsp;&nbsp; &nbsp;Strong analytical skills with experience in ROI tracking and forecasting/budgeting. 5.&nbsp;&nbsp; &nbsp;Cross-functional exposure and demonstrated ability to liaise and partner with internal and external departments. 6.&nbsp;&nbsp; &nbsp;Excellent organizational and multitasking abilities to manage tight deadlines and multiple priorities. 7.&nbsp;&nbsp; &nbsp;Exceptional communication and presentation skills, both written and verbal. 8.&nbsp;&nbsp; &nbsp;Familiarity with automotive industry trends and best practices is preferred. 9.&nbsp;&nbsp; &nbsp;Must meet company’s requirements for employment.Physical Requirements: 1.&nbsp;&nbsp; &nbsp;Business travel (up to 15%) 2.&nbsp;&nbsp; &nbsp;Standard office environment Next Possible Position: This role offers a clear growth trajectory from Sr. Specialist to Manager and beyond, with opportunities to transition into various field marketing or channel marketing roles.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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