Disability Connect
OCC Development and Training Specialist

OCC Development and Training Specialist

locationVandalia, OH, USA
PublishedPublished: 5/17/2024
Education / Training
Full Time


Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.


PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to let you enjoy your travel perks
  • 401(k) with company match
  • American Airlines Group (AAG) profit-sharing and bonus opportunities
  • A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options provided, including a plan that covers both glasses and contacts every year    
  • Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
  • Access to 24-hour virtual urgent care services
  • Family planning and fertility treatment
  • LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
  • Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
  • Flexible Spending Accounts for both Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional


Position Summary

The OCC Development & Training Specialist shall plan, direct, and coordinate the training and development activities of PSA Dispatch and Crew Scheduling Development Department. Work collaboratively with training management, instructional staff and subject matter experts to understand training needs and create industry leading training solutions. 

Job Responsibilities

  • The OCC Development & Training Specialist will work collaboratively with training management, instructional staff, and subject matter experts to evaluate training needs and create industry leading training solutions allowing dispatch and crew scheduling managers and supervisors to focus on their employees and operational integrity. 
  • Plan, direct, or coordinate development activities and training. 
  • Design and develop training materials utilizing web-based training programs and Learning Management Systems to meet dispatch and crew scheduling training requirements. 
  • Work collaboratively with a diverse team (department managers and supervisors, customer representatives, subject matter experts, instructional staff, program developers) to research, design, develop and implement effective training solutions. 
  • Provide timely status updates and reports on assigned projects and organizational performance to leader. 
  • Take ownership of assigned projects and do what is necessary to ensure assigned projects are completed on schedule and to department standards. 
  • Directs and cultivates effective collaboration with third party vendors and programs. 
  • Design of both in-house and with expert third parties, solutions that include a blended approach to learning such as coaching, classroom training, experiential learning, distance learning and online learning. 
  • Is the subject matter expert for all the software used by Dispatch and crew scheduling personnel. 
  • Responsible along with the Manager - Ground Training, for the planning and execution of the approved Dispatcher Training Program. 
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs. 
  • Performs other duties as assigned. 

Position Specifics



  • High School Education or Equivalent  
  • Working knowledge of Microsoft office 
  • Intermediate knowledge of Adobe, Premier, and Pro and 5 years of relevant work experience (in similar field and/or industry) 
  • 2-5 years of relevant work experience (in similar field and/or industry) 
  • Ability to speak/read/write in English.   
  • If hired, must be able to demonstrate that you are authorized to work in the US.    


  • Bachelor’s degree 
  • 5-10 years of relevant work experience (in similar field and/or industry) 

 Additional Information

Delegation: In absence, responsibilities delegated to Manager of Development

Authorities: None

Supervisory Responsibility: This is not a supervisory position

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.